What was going wrong
Vehicle inspections were carried out without written rules. Officers used personal experience, not documented standards. This meant inconsistent enforcement, disputed rulings, and unsafe vehicles passing through.
There was no single document an officer could open, read, and apply. No checklist. No criteria. No appeal process. The system ran on memory, and memory varies.
How we built it
We started by mapping every vehicle category on the province's roads. Then we wrote inspection checklists for each one: what to check, how to check it, and what counts as a pass or fail.
Every procedure was written in plain language, reviewed by legal and engineering teams, and tested with real inspectors before final delivery.
Where it landed
The authority received a complete set of safety manuals, inspection checklists, and enforcement guidelines. Officers now work from the same document, and courts can reference it in disputes.
Workshops know exactly what standard they must meet. Drivers know what will be checked. And the authority has a system it can update, enforce, and defend.